Terms of Service

The basis on which HR Master is provided, written to be read rather than skimmed.

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1. Who this agreement is with

These terms are between HR Master and the organisation that subscribes to it. Employees who use the product do so under their employer's account, and their relationship is with their employer.

2. What the service provides

Access to the six modules described on this site, in Arabic and English, for the number of employees agreed in your subscription, together with the exports and administrative tools described in the product.

3. What we ask of you

Keep credentials secure, configure roles so that access matches what people should see, and make sure the data you upload is data you are entitled to process. Accounts must not be shared between people.

4. What we commit to

To run the service with reasonable care, to keep your data available to you for export for as long as the account is open, and to tell you plainly when something has gone wrong rather than after you notice.

5. Ending the subscription

Either side may end the agreement on the terms set out in your subscription. Before access ends you can export every table the product holds for you, in either language.

6. Changes to these terms

If these terms change materially, subscribers are told before the change takes effect, with enough notice to decide whether to continue.

Questions about any of this can go to the address on the contact page, and will be answered by a person rather than a form.